And here’s the skinny on how our Pricing Promise works!

• We can match or beat another advertised price, where our customer provides proof of advertising,
  or we can verify the price by phone.


• The advertised product must be part of our normal everyday range to allow matching – in other words,
  it has to be the exact brand, model or type as that advertised by a competitor.
  
  
• The advertised product must be in stock at the competitor retailer at the time the price matching is requested.


• Our Pricing Promise excludes advertising in classified sections of newspapers,
  online internet forums, trade quantity sales or liquidation sales.


• The advertisement must be by a bricks and mortar retailer - not anyone online or otherwise.


• The competitive retailer must be within a reasonable geographic trading area of one of our stores.

We work hard to bring you the best products at the best prices.
That’s why we’re the Start Smart people!

Here's what we promise to you

• Lowest prices Guaranteed.
• Product Quality Always.
• Know-how Our start Smart people know their stuff!
• We're Happy to help we'll help you find what you need.
• Free trailers To take home large loads.
• DIY Demonstrations Get the job done right, first time. We'll show you how.
• More staff to help you We'll find you, not the other way round.
• Genuine friendliness It's who we are, not just out of a training manual.
• The right product range We priorities it for you in - Good - Better - Best.
• Our helpful website Latest Catalogue, TV commercials, "you can" Brochures.
• New Ideas For kitchens, blinds, timber flooring, plus heaps more.
• Support for the community We support local Charities and community groups.

After all, we're local too.

This document outlines the collection, use and storage of personal information about our customers collected by Magnet Mart in the course of conducting our business.

Collection and Use of Personal Information

Magnet Mart is continually attempting to make your online experience better and more efficient. As part of this ongoing upgrade we use marketing software to measure the use of the site. Part of this measurement is the use of cookies. We do not collect personal information during this process and you can view and use our site privately. If you do choose to disclose any personal information to us we have strict policies to maintain the privacy of your information and are in compliance with government regulations for privacy.

Magnet Mart may ask customers to supply information that will include their name, postal address details, e-mail address, phone contact numbers and, in the case of Account customers, business and financial details.

The personal information collected about our customers will be used from time to time to prepare reports regarding customer transactions at our various retail stores.

continually

The personal information may also be used to prepare communications (postal or electronic) regarding promotional offerings - see below for details.

Customer transaction history information may also be used in the preparation of in-house market research projects.

Use of Personal Information for Promotional Purposes

From time to time, Magnet Mart will send information to customers regarding promotional offerings that are considered to be of interest to the customers.

Magnet Mart undertakes not to disclose any customer information to a third party unless required to do so by law.

Any promotional offerings from third parties provided to Magnet Mart customers will not involve the sharing of personal information with the third party.

Security of Personal Information

Magnet Mart will take all reasonable steps to ensure the security of personal information held on our customers. These steps include technology such as data encryption, access control procedures, firewalls and physical security measures.

Access to the personal record of an individual customer will be possible once adequate steps have been taken to ensure the individual concerned has provided proof of identity. An individual may request access to the information held on them by Magnet Mart by directing their request to PO Box 10 Woden ACT 2606 either in writing or via e-mail - info@magnet-mart.com.au

Changes to this Privacy Statement

Magnet Mart reserves the right to make changes to this privacy statement from time to time. Any changes made to the statement will be displayed at Magnet Mart stores and posted to the Magnet Mart web site for the information of customers.